Utility Services Provided
Service Policies
The Village of Morton owns, operates, and maintains the systems that supply water, natural gas, and control storm and waste water in the village. We take pride in our Utility Services. Morton has always planned ahead and cared for the systems for which we are responsible. This enables us to keep our costs down and our service above other communities.
The services provided vary; some customers will only have water, storm and waste water service. Other areas of the Village are supplied with gas service as well as the other services. The cost for each service will be itemized on your bill each month.
Turning On & Off Services
Property Owners
As a property owner you will need to visit the utility office at 120 N. Main Street between the hours of 7:30 am and 5 pm to submit a Utility Service Application and provide proof of identification. We will make every effort to change your utility services over to you without disruption.
Renter
As a renter you will need to visit the utility office at 120 N. Main Street between the hours of 7:30 am and 5 pm to submit a Utility Service Application and provide proof of identification. A deposit of $100 for gas service and $50 for water service is required at the time of sign up. Acceptable forms of payment for the deposits include cash, check, money order, and credit or debit cards. We are unable to accept American Express. These deposits are returned when service is permanently discontinued and all balances are paid in full. We will make every effort to change the utility services over to you without disruption.
Discontinuing Service
If you need to discontinue your utility service, please visit our office or call 309-266-5361 between the hours of 7:30 am and 5 pm.
Enroll in Paperless Billing
Email Utility Bill Enrollment
Please complete this form if you would like to enroll in paperless billing. Your monthly Morton Utilities bill will be sent to the email address provided. You will no longer receive a paper copy of your bill.Payment Options
Utility Billing
Bills for utility service should be received by the eighteenth (18th) day of the month. This amount is due by the twenty-seventh (27th) day of the month. If the twenty-seventh (27th) falls on a weekend or holiday observed by the Village, the bill is due on the next business day. If the amount billed is not received by the Village by 5:00PM on the due date, a 5% late payment penalty will be added to the next month’s bill.
If you do not receive your Morton Utilities bill by the 21st business day of the month, contact the Morton Utilities Office to get your amount due over the telephone and to confirm that we have the correct address on file.
Utility bills can also be viewed online by clicking on View Utility Bill. This will take you to our payment processor’s website where you can register to view your bill. You will need to have your customer account number handy to register Your customer account number can be found on your utility bill.
You will receive an email each month when your new bill is available. You can help keep costs down by opting out of paper bills and receiving your bill online.
IMPORTANT: Failure to receive your Morton Utilities bill shall not excuse a customer from his or her obligation to pay within the time period specified.
Payment Options
Mail payment to:
Village of Morton
PO Box 28
Morton, IL 61550
Pay in person:
Village Hall
120 N. Main Street
Hours: 7:30 am – 5:00 pm
Place payment in one of the two secure drop boxes:
- Located in front of Village Hall on Main Street
- Drive up location across from Village Hall in the alley (across Madison St.)
Pay by ACH – Direct Debit:
- You may complete the ACH Direct Debit form and return it, along with a voided check or deposit slip to Village Hall. Your utility payment will be deducted directly from your bank account on the 27th of the month.
Pay by Credit Card (online or at Village Hall):
- Click on PSN at the bottom of this page. This will take you to our payment processor’s website where you can register and make your payment. You will need to have your utility bill customer account number handy to register which can be found on your utility bill.
- VISA, MasterCard, Discover and e-Check are accepted.
- Pay immediately, schedule a payment or set up Auto-Pay for the amount of your bill.
- Credit card payments are also accepted at the Customer Service Window at Village Hall.
- This is a FREE Service.
If you need assistance with viewing your bills or paying online, call PSN at 866-917-7368.
If you have questions regarding your bill or need service, call the Village of Morton at 309-266-5361.
We use Payment Service Network to process our payments and post bills online.
PSN has been certified as maintaining the highest level of security as required by the credit card industry.
