Village of Morton, Illinois

Contact Us


 

 

 

 

 

Village of Morton
Village Hall

120 North Main Street
Post Office Box 28
Morton, IL  61550-0028
7:30 A.M. – 5:00 P.M.
Monday – Friday
309-266-5361
309-266-5508 (Fax)
Planning & Community Development
(Zoning Dept.)
Village Hall

7:30 A.M. – 5:00 P.M.
Pay or View Utility Bill
Click here to View/Pay online
Pay by credit/debit card or checking/savings

Gas Odors, Carbon Monoxide Calls, & Water Leaks
Home or Business

309-266-5361
7:30 A.M.–5:00 P.M.
Monday-Friday
309-266-6666
After hours and Holidays


 


 

Morton Fire and Emergency
Medical Services
Emergency Calls – 911
Non-Emergency Calls
309-266-9001

Morton Police Department
Emergency Calls – 911
Non-Emergency Calls
309-266-6666

Digging?
Call:  811 - 24 Hours a day

 

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Public Awareness Survey 2012

Public Awareness Survey – 2010

A customer survey was included with the September utility bill requesting feedback of our Natural Gas Safety Program.  Over  6200 surveys were sent to Morton utility customers.  The response from customers was exceptional with 1179 (19%) survey responses returned.  The survey included the following questions:

Question 1. 

Have you seen any information (provided by the Village of Morton Gas Department) about natural gas and gas safety ?     

Question 2. 

Do you know what natural gas smells like and what appliances in your home use natural gas ?

Question 3. 

Do you know what to do and whom to call if you suspect a natural gas leak is present in or around your home or place of business ?

Question 4. 

Do you know what the JULIE (Illinois One-Call System) is ?

Public Awareness Survey Results - 2010

 

Question

Number

AGE - Group ... 60 yrs. and older

(457 - Responses)

AGE - Group ... 40-59 yrs.

(332 - Responses)

AGE - Group ... 20-39 yrs.

(171 - Responses)

Yes

NO or

Not Sure

Yes

NO or

Not Sure

Yes

NO or

Not Sure

1

347 (76%)

110 (24%)

272 (82%)

60 (18%)

111 (65%)

60 (35%)

2

437 (96%)

20  (4%)

312 (94%)

10  (6%)

150 (88%)

21 (12%)

3

387 (85%)

53 (15%)

281 (85%)

41 (15%)

126 (74%)

44 (16%)

4

435 (95%)

26  (5%)

310 (94%)

12  (6%)

156 (91%)

19  (9%)

 

Question

Number

Group - Other ... Morton Customers

(78 - Responses)

Group - Commercial or Industrial

(22 - Responses)

Group - Ameren Cilco .. Customers

(84 - Responses)

Yes

NO or

Not Sure

Yes

NO or

Not Sure

Yes

NO or

Not Sure

1

53 (68%)

25 (32%)

16 (73%)

6 (27%)

54 (64%)

30 (36%)

2

76 (97%)

2  (3%)

20 (91%)

2  (9%)

78 (93%)

6 (7%)

3

69 (88%)

9 (12%)

21 (94%)

1  (6%)

68 (81%)

16 (19%)

4

73 (94%)

4  (6%)

21 (94%)

1  (6%)

68 (81%)

8 (19%)

 

Question

Number

Group - NO Gas

(35 - Responses)

Group - Total of  All Survey Responses

(1179 - Responses)

Yes

NO or

Not Sure

Yes

NO or

Not Sure

1

18 (51%)

17 (49%)

 871  (74%)

308 (26%)

2

31 (86%)

4 (14%)

1,114 (94%)

65 (6%)

3

26 (74%)

6 (26%)

1,009 (86%)

170 (14%)

4

31 (86%)

4 (14%)

1,106 (94%)

73 (6%)

If Yes, where have you seen this information? 

With utility bill -- 807     Comcast Channel 22 -- 156     Website -- 36

Was the information applicable, clear and understandable? 

YES --- 773       NO --- 3

 

Public Awareness -- Survey Question Analysis 

Question 1 ... 

74% of responses indicated they have seen information from the Village of Morton Gas Dept.

Most (807) remembered seeing information with the utility bill and many (156) have seen information on Comcast Channel 22.  

·         The Village of  Morton provides Gas Safety Information in the following ways: 

1) Minimum of twice year with utility bill

2) This information may also be found on www.morton-il.gov  

3) JULIE and other information is broadcasted hourly on Comcast Channel 22 

4)  Gas safety information is provided with new customer packets.

Question 2 ... 

96% of the responses indicated that they knew that natural gas smells like ... “Rotten eggs” and

indicated that they knew which appliances in their home use natural gas. 

 

·         Gas appliances may include:  (furnace, water heater, clothes dryer,

space heaters, fireplaces, gas grills) 

Question 3 ...

86% of responses knew who to call if they suspect a natural gas leak is present. 

·         For  the fastest response, call your provider of natural gas.  In Morton, the Village of Morton provides natural gas to over  90% of the residents and commercial customers.

·         Ameren-CILCO may be the gas provider in the following areas: 

1) Part of Oak Lawn Mobile Estates    2) Jay Ave.   3) Schwartz Acres Sub.                                         4) Ossami Lake Sub.   5) Woodlawn Sub.

6) Part of N. Morton Ave. including:  Northmoor and  Lynnwood Courts

 When in doubt about who to call ... Dial 911 

Question 4 ...  

94% of the responses indicated that they knew about JULIE (the Illinois One-Call System). 

·         If you are digging in Illinois… Call JULIE (1-800-892-0123) or Dial 811,

48 hours prior to the excavation project.